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HOW TO REPLACE YOUR KNUST VODAFONE SIM CARD

Kwame Nkrumah University of Science and Technology (KNUST), in collaboration with Vodafone Ghana, offers SIM cards to newly admitted students. 
These SIM cards are distributed to students in their first year, with each student receiving one SIM card and a unique phone number.

KNUST Vodafone SIM


Benefits


Students enjoy a monthly package that includes call units, SMS units, and a data bundle. The call units cover Vodafone-to-Vodafone calls for up to 3 hours and 20 minutes, while calls to other networks are limited to 10 minutes. Additionally, students receive 50 SMS units and a generous internet bundle of 5.12GB, which does not have an expiry date.

However, it's essential to note that call and SMS units do not accumulate; they expire after one month, and some students might encounter issues with bundles expiring.


Vodafone KNUST
Vodafone KNUST, College of Engineering


Lost Your Vodafone SIM Card? Here's How To Recover It


<> You can obtain a replacement SIM card from either the Vodafone Retail Shop, also known as Vodafone Café, situated at the College of Engineering.

Vodafone KNUST
Vodafone KNUST, Behind KNUST Filling Station



<> Alternatively, you can visit the Vodafone Retail Shop in the Commercial Area. The replacement of a lost SIM card is at a cost so do not go empty-handed.

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<> Continuing students should carry their student ID card when applying for a replacement.

<> If you're a freshman and don't have your student ID card yet, make sure to bring a hard copy of your provisional offer letter of admission.


Where to Collect Your School Vodafone SIM Card


<> Students can collect their SIM cards from the IT Support Centre, located in the Examination Hall Complex basement. The distribution hours are from 8:00 AM to 5:00 PM, Monday to Friday.

<> Freshmen must bring a hard copy of their provisional offer letter of admission when collecting their SIM cards.

<> Continuing students should bring their student ID cards.


Not Receiving Your Monthly Package? Here's What to Do


<> If you're not receiving your monthly package, contact Vodafone customer service by calling 0322045888 or 0302982512.

<> You can also report the issue in person by visiting the IT Support Centre, situated in the basement of the Casely Hayford Building.


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To Activate VodaCash On Your SIM Card, Follow These Simple Steps


<> Visit the Vodafone Café.

<> Ensure you have your Ghana card with you for the activation process.
The friendly staff at the Vodafone Café will guide you through the activation process, and you'll soon be ready to enjoy the convenience of VodaCash.

Note: Do not register your SIM Card with any ID. You can only activate your mobile money. Registering takes you off the student package.

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