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HOW TO RETRIEVE LOST KNUST ADMISSION SERIAL NUMBER AND PIN

Year after year, KNUST receives applications from prospective students, both at the postgraduate and undergraduate levels. While the admissions process may seem straightforward, applicants often encounter various challenges during their journey.

KNUST
KNUST Administration Roundabout


One common hurdle applicants face is the unavailability of essential documents, such as birth certificates, national IDs, or other recommended records. Additionally, challenges like misplacing the e-voucher, insufficient guidance to complete the application process, and other mishaps can complicate the process.


Mistakes are inherent in human life and can be hard to avoid. The admission process itself is designed to be easy and user-friendly. However, there are situations where applicants might find themselves wanting to edit their submissions or review their details after completing the forms but can't locate their e-voucher. This e-voucher contains vital information, namely, the Serial Number and PIN, which serve as credentials for accessing the admission portal.

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While you may be able to memorize the Serial Number over time, the PIN is often more complex, containing various characters and numbers that can be challenging to remember. It is advisable to keep copies of both your Serial Number and PIN, whether in digital or hard copy form. This way, if you misplace the original, you can quickly retrieve it from your records.


KNUST e-vouchers can be purchased in two ways:

1. Using the Short Code:

   <> Dial *447*160#

   <> Select "Forms & E-vouchers."

   <> Choose "KNUST."

   <> Select "Undergraduate/Postgraduate" and proceed with the payment. Please be patient as this method may take some time to process.


2. Purchasing from Designated Locations:

   <> Visit the Ghana Post Office or recommended banks like GCB.


For both purchase methods, there is always the possibility of losing the voucher. Here are the steps to retrieve your Serial Number and PIN:


How to Retrieve KNUST E-Voucher via SMS:

   <> Dial *447*160#

   <> Select "Forms and E-Voucher."

   <> Enter "1" to retrieve the voucher code.

   <> Enter your Transaction ID.

   <> Your E-Voucher details will be displayed, including "Kwame Nkrumah University of Science and Technology," Serial Number, and PIN.


How to Retrieve KNUST E-Voucher via Email:

   1. Visit the KNUST ADMISSION PORTAL

KNUST Admission
KNUST Admission Portal Interface


   2. Click on the "Lost your Pin?" link.

   3. Enter your Applicant ID.

Applicant ID

   4. Click on "Send Request."

Email Alert
An alert indicating your credentials have been sent


The PIN and Serial Number will be sent to the email address you provided during the application process.

KNUST Email Message
Email Containing Your Credentials


It's essential to remember that if you lose the e-voucher even before initiating the online application procedure (for instance, if you purchased a hard copy from the post office or bank), there may be no way to retrieve it. In such cases, you can either search diligently for the lost voucher or acquire a new one.

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